Privacy Policy

Your Safety, Our Priority.

Effective Date: 05/09/2024

Thank you for visiting ARIMA NETWORK SERVICES . We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to structured cabling, IT & network infrastructure, telecommunication solutions, smart home and AV solutions, and more in the UAE.

By using our website or engaging our services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our services.

1. Information We Collect

We may collect personal and non-personal information in a variety of ways when you use our website or services. This information may include:

1.1 Personal Information

  • Contact details: such as your name, email address, phone number, and company name.
  • Business information: details about your company’s requirements related to structured cabling, IT infrastructure, CCTV, access control, or any other services we provide.
  • Communication: records of any inquiries or communications you have with us, including via email, phone, or chat.

1.2 Non-Personal Information

  • Usage data: information such as your IP address, browser type, device type, operating system, referring URLs, and browsing activity on our website.
  • Cookies and similar technologies: small files stored on your device that help us analyze website traffic and usage patterns (see Cookies Policy below for more details).

2. How We Use Your Information

We use your information to provide, maintain, and improve our services. Specifically, we may use your personal data for the following purposes:

2.1 Service Delivery

  • To provide the services you request, such as telecommunication solutions, structured cabling installations, CCTV systems, and IT infrastructure support.
  • To process and respond to your inquiries or support requests.

2.2 Business Operations

  • To manage our relationship with you, including billing, client records, and service updates.
  • To send you relevant updates and information about new products or services that may be of interest to your business.

2.3 Website Optimization

  • To analyze website usage and trends to improve user experience.
  • To diagnose technical issues and secure our website.

3. Legal Grounds for Processing Your Data

We will only collect and process your personal information where we have a legal basis to do so. This may include:

  • Performance of a contract: When we process your data to fulfill a contract or service agreement with you.
  • Legitimate interest: To conduct and grow our business, ensuring it’s done in a way that is consistent with your rights and expectations.
  • Consent: When you have given explicit consent for us to use your data (e.g., subscribing to our newsletter or filling out a contact form).

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted third parties under certain circumstances:

4.1 Service Providers

We may share your data with vendors, consultants, and other third-party service providers who perform services on our behalf, such as:

  • IT support and network management services
  • Payment processors for transactions
  • Marketing or analytical services

4.2 Legal Requirements

We may disclose your personal data if required by law or in good faith belief that such action is necessary to:

  • Comply with legal obligations.
  • Protect and defend our rights or property.
  • Prevent illegal activities or security threats.

5. Data Security

We take your data security seriously and use appropriate technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. Some of the protective measures we use include:

  • SSL encryption on our website to protect sensitive information during transmission.
  • Regular monitoring of our systems for vulnerabilities and threats.
  • Restricted access to your data to only authorized personnel.

Despite these measures, no system is entirely foolproof, and we cannot guarantee the absolute security of your data. We urge you to take personal steps to protect your information, such as using strong passwords and not sharing personal information over insecure channels.

6. Data Retention

We will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely dispose of it.

7. Your Data Protection Rights

As a UAE-based company, we are committed to providing you with access to your data and control over how it is used. Depending on your jurisdiction, you may have the following rights:

  • Right to access: Request a copy of the personal data we hold about you.
  • Right to correction: Request corrections to any inaccurate or incomplete data.
  • Right to deletion: Request the deletion of your personal data, subject to certain conditions.
  • Right to restrict processing: Request that we limit how we process your data.
  • Right to data portability: Request your data in a structured format for transfer to another provider.
  • Right to object: Object to how your personal data is processed in certain circumstances.

To exercise any of these rights, please contact us at sales@arimait.com.

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8. Cookies Policy

Our website uses cookies and similar technologies to enhance user experience and collect data for website analytics. These cookies may include:

  • Essential cookies: Necessary for basic website functionality.
  • Analytics cookies: Help us understand how visitors interact with the website.
  • Marketing cookies: Track your online activity to display relevant advertisements.

You can modify your browser settings to control the use of cookies, but disabling certain cookies may affect the website’s functionality.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please feel free to contact us at:

ARIMA NETWORK SERVICES

  • Email: sales@arimait.com
  • Phone: +971 2 6222 056
  • Address: Electra Street, Abu Dhabi, UAE

FAQs

  1. What information do you collect when I visit your website?
    We collect personal information such as your name, contact details, and any data you provide through forms, as well as non-personal data like IP addresses and browser types.

  2. How is my personal data protected?
    We use SSL encryption and other security measures to protect your data from unauthorized access.

  3. Can I opt-out of receiving marketing communications?
    Yes, you can unsubscribe from marketing emails at any time by following the opt-out instructions provided in the email.

  4. Do you share my data with third parties?
    We only share your data with trusted third-party service providers when necessary to provide our services, and we ensure they adhere to strict data protection standards.

  5. How long will my data be stored?
    We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

CCTV, Access control & ELV Solutions


We provide our clients with highly acclaimed range of CCTV Cameras which are designed for high performance and long service life.

Our solutions for video surveillance include:
IP & Analog Cameras | Bullet, Dome and PTZ cameras | NVR & DVR

Door Access controls are security features that controls and monitors how users & peoples interact with different departments/divisions/areas within office. We offer a wide range of integrated IP-based electronic access control solutions right from door controllers to card readers to Bio readers of access cards (proximity/mi fare/smart etc) and access control software. We provide access control solutions and products for applications ranging from small multi- door systems to enterprise-wide, networked systems. Depending on customers’ needs, this solution may be a simple tool which assure monitoring of people movement, as well as a fully professional management system throughout the building with security systems functioning with it.

Stay in the loop

CCTV, Access control & ELV Solutions


We provide our clients with highly acclaimed range of CCTV Cameras which are designed for high performance and long service life.

Our solutions for video surveillance include:
IP & Analog Cameras | Bullet, Dome and PTZ cameras | NVR & DVR

Door Access controls are security features that controls and monitors how users & peoples interact with different departments/divisions/areas within office. We offer a wide range of integrated IP-based electronic access control solutions right from door controllers to card readers to Bio readers of access cards (proximity/mi fare/smart etc) and access control software. We provide access control solutions and products for applications ranging from small multi- door systems to enterprise-wide, networked systems. Depending on customers’ needs, this solution may be a simple tool which assure monitoring of people movement, as well as a fully professional management system throughout the building with security systems functioning with it.

Telecommunication Analog and IP Solutions

Telecommunication industry has undergone through a drastic change on the technology front in few past years.
ANS has become one of the established companies to deliver voice solutions in UAE at world standards. We have expertise in installing VoIP as well as PBX. One of the main advantages of employing our company to install voice solutions in your organization is that both VoIP as well as PBX is available using a single line to each user which cuts installation cost to a great extent. It thus provides flexibility as an enterprise grows, and can also reduce long-term operation and maintenance costs. We provide a high quality support services to access a quality product at an affordable cost.

IT & Network Infrastructure

In today’s modern communication world, business leaders are focussed on increasing productivity and profitability with reduced TCO, optimizing expenditure and quick turnaround. Employees expect excellent work environment with automated tools and resources. Government is focussed on providing comfort and safety to citizens and also automating Utilities, Digital communication to provide smart world to citizen by which improving processes, services and reduce operational expenses.

Our vast experience and expertise in End-to-End IT Infrastructure, including the Network platform, Security, Collaboration, Mobility and Virtualization solutions help us to understand customers business objectives, their pain areas and offer a validated solution that improves Customer business process and business continuity.

We offer vendor neutral solutions with cutting edge technology along with our technical expertise in cross platform integration across various products. Our approach gives customers a greater advantage in terms of having the best technology, optimized solution bearing in mind the return on investment and adaptability to existing environment.